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Select User Guides>LabelWriter Wireless from the Help menu.įor configuration help, watch the video that will walk you through setting up your LabelWriter Wireless printer on your network.

Make sure you are not connected to a Virtual Private Network (VPN).įor more troubleshooting information for LabelWriter Wireless printers, view the complete user guide.Make sure any firewall or security programs on your computer are not blocking communications between the printer and your computer.The closer the printer is to the router the better. The printer works best when there are no obstructions between the printer and your router.

Move the printer closer to your wireless router.

Make sure the printer is not connected to a guest or public wireless network, as these types of networks have additional restrictions that can cause problems.

Make sure the printer is connected to the same wireless network as your computer or device.

Make sure your router is turned on and the wireless network is operational.

Please click on Windows logo (bottom left corner) and type “winver”. Please check what version of Windows you have.ġ. In order to uninstall the latest Windows update, please follow the steps below: Temporary Workarounds from DYMO Support For DYMO ID Software for Dymo XTL

Please follow the instructions below for the temporary workaround. Once the latest Connect version is installed, you should be able to print Dymo labels with your DYMO LabelWriter Printer.įor DYMO XTL issues with DYMO ID, there is currently not a permanent update or fix to DYMO ID. These DYMO updates work with both pre/post Windows 10 update (in case you already rolled back the last Windows update), as well as with/without the optional Windows update from March 17th. For locations using both Ethernet and a wireless network, make sure the router is set to forward traffic between wired and wireless networks. Then add the printer to DYMO Connect for Desktop from Add network printer on the File menu. For the latest DYMO Label update, download DYMO Label 8.7.4 here. Make sure you install the software on each computer that will print to the LabelWriter printer. In order to run the latest software update, open DYMO Connect, click "Help" > "Check For Updates" and download the latest version (1.3.2.18). 3-18-21 UPDATE DYMO Support has released a new DYMO Connect update and new DYMO Label update that fixes the blank label printing issues.